Frequently Asked Questions

AI Image Lab is an advanced AI-powered platform that provides professional image editing, enhancement, and processing tools. Our tools include background removal, image resizing, HD enhancement, cartoonizer, and many more features designed for both professionals and casual users.

We use a credit-based system:

• New users receive 10 free credits upon signup
• Each tool use costs 1 credit
• Credits can be purchased in various packages
• Credits never expire
• You can check your credit balance in your dashboard

We accept all major credit cards (Visa, MasterCard, American Express) through our secure Stripe payment gateway. All payments are encrypted and processed securely.

Yes! We take security seriously:

• All uploaded images are processed securely and automatically deleted after processing
• Your personal information is encrypted and protected
• We never share your data with third parties
• SSL/TLS encryption protects all data transfers

Yes! You can upgrade or downgrade your plan at any time from your dashboard. When you upgrade, you'll get immediate access to the new features. Downgrades take effect at the end of your current billing cycle.

We offer a 30-day money-back guarantee for credit purchases if no credits have been used. Subscription plan cancellations are processed immediately, and you'll have access until the end of your billing period. Please contact our support team for refund requests.

We support all major image formats including:

• JPG / JPEG
• PNG (including transparent backgrounds)
• WEBP
• GIF
• BMP
• SVG

Our AI-powered tools are optimized for speed. Most image processing tasks complete in under 3 seconds. We use GPU-accelerated servers to ensure fast processing even for high-resolution images.

Yes! Our website is fully responsive and works perfectly on smartphones and tablets. You can access all tools from your mobile browser without needing to download any app.

You can reach our support team through:

• Email: support@aiimagelab.com
• Contact form on our Contact page

Our team typically responds within 24 hours.